Returns & Exchanges
At Cosatto Store, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return them within 30 days of delivery for a full refund or exchange, provided they are in original condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all original garment tags and labels remain attached.
Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing